Navigating a personal injury case can feel overwhelming, especially if it's your first time reaching out to an attorney. At Okun Law PLLC, we’re committed to making the process as clear and supportive as possible. As a Maine-based, local law firm known for its personalized approach, we're here to help you first and foremost.Here's a step-by-step breakdown of what you can expect when you contact us, from the initial call to starting representation.
Step 1: The Initial Call with Our Intake Specialist
When you first reach out to Okun Law PLLC, you’ll speak with one of our dedicated intake specialists. During this initial call, we’ll take the time to hear your story and gather essential details about your case. The purpose of this step is to understand your situation and make sure we have the information needed for a thorough review. You’ll be asked a few questions to help us assess how we might be able to assist you.
What to Expect: A compassionate conversation where you can share your story without feeling rushed.
Step 2: Review of Your Case
After the initial call, Attorney Okunwill personally review the details of your case. This step allows us to determine whether our firm is well-suited to meet your needs. If we believe we can help, we’ll reach out to schedule a more in-depth consultation. At this point, no commitments are necessary – it’s simply a chance for us to get to know each other better.
What to Expect: A careful review of your case by an experienced attorney, ensuring we’re the right fit for your needs.
Step 3: Your Initial Consultation
During this consultation, we’ll invite you to share more details about your case, and we’ll discuss potential strategies to move forward. We’re here to answer any questions you might have about the legal process, our approach, or the specifics of your situation. This conversation is an opportunity for you to understand how we operate and for us to address your concerns. We want you to feel comfortable and informed about the legal process ahead and our goal is to provide clarity and confidence from the very first conversation, making sure you feel informed and supported every step of the way.
What to Expect: A welcoming, judgment-free environment where we listen carefully to your needs and goals, and provide clarity on how we can help.
Step 4: Making a Decision to Move Forward
If you decide to proceed with representation, we’ll work with you to make the next steps as convenient as possible. You can choose to meet in person to go over the paperwork together, or, if it’s easier, we can send the documents electronically for you to review and sign at your own pace.
What to Expect: Flexibility and transparency. We want you to feel comfortable with the terms of our engagement and confident in the path ahead.
Step 5: Getting Started with Representation
Once you’ve signed the representation paperwork, we’re ready to get started. We’ll begin by diving deeper into your case, gathering any additional information needed, and developing a personalized strategy. Throughout the entire process, we’ll keep you updated and informed, answering questions along the way.
What to Expect: A smooth transition into representation, with consistent communication and a clear roadmap for your case.
Our Commitment to You At Okun Law PLLC, our priority is to make sure you feel informed, supported, and valued from the moment you reach out to us. Every step of the process is designed with your needs in mind. We believe that a strong attorney-client relationship is built on trust, respect, and open communication – and we’re here to provide exactly that.
If you’re considering legal representation for a personal injury case, don’t hesitate to reach out. We’re here to answer any questions and help you take the first step toward the support and justice you deserve.
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